When you need assistance in getting the benefits you or a family member is due as a veteran or an eligible dependent you should utilize the assistance of a Veterans Service Officer (VSO). You may think that VSOs are only the usual organizations like the American Legion or VFW, but all states, and many counties and local municipalities have VSOs as well. These VSOs all have your best interest in mind and exist to help you get the benefits you deserve.
VSOs assist veterans and their families in many ways, including:
- answering questions, advising, and educating individuals and groups on what benefits are available from federal, state, county, and local resources
- assisting eligible persons in filing the necessary claims
- representing individuals and presenting claims in VA hearings
VSO's are trained and accredited by the VA or other recognized organizations to provide assistance to veterans, their dependents, and survivors. This includes not only applying for federal and state benefits but also providing resources related to the following:
- Compensation and Pension
- Health Care
- Education & Training
- Burial & Survivor
- Military Records
Amy D. Smith
Director of Veterans Services
2001 E. Ash Street Goldsboro, NC 27533
HOURS OF OPERATION
Monday, Tuesday, Wednesday:
To meet with a Service Officer
8:00 AM to 1:00 PM ONLY
Non-VSO services: Monday - Thursday
8:00 AM to 5:00 PM & Friday 8:00 AM to 12:00 PM
FIRST COME, FIRST SERVED
Thursday and Friday are "paper days". We use these days to submit completed documents from the walk-in days.
Please note, we do not schedule appointments. If we did, we'd only be able to service approximately 12 veterans a day. We'd have no time to submit documents, and appointments would be scheduled months out. We understand this may cause some an inconvenience, but it is our desire to assist as many veterans as we can.
Please bring your patience when visiting and rest assured, we will do all we can to assist you.
Closed Weekends and Some Federal Holidays