Can I keep my current primary care provider (PCP)?

Yes, if your PCP is in the health plan you choose. Here are four different ways you can find out which plans your PCP works with: 

• Ask your PCP 

• Call us toll free at 1-833-870-5500 (TTY: 1-833-870-5558) 

• Go to Find a provider at 

• Find a list of doctors and other specialists for each health plan on the free mobile app 

You can choose your PCP when you enroll in a health plan. To choose the PCP you want after enrolling, call your health plan at the number on your Medicaid card. You can also view contact information for the health plans at

Show All Answers

1. What is NC Medicaid Managed Care?
2. What is NC Medicaid Direct?
3. Is Medicaid eligibility changing?
4. What is a primary care provider (PCP)?
5. What is a health plan?
6. Do I have to choose a health plan?
7. Will I lose any services when I enroll?
8. What do I need to do?
9. What is the deadline to enroll?
10. What happens after I enroll?
11. Can I change my health plan after I enroll?
12. When can I call to get help?
13. Can I keep my current primary care provider (PCP)?
14. Why can I only visit certain doctors?
15. What if I have a scheduled visit with a doctor who is not in my health plan’s network?
16. What if I have a chronic health condition, standing appointments or an upcoming surgery/procedure?