Payroll has mailed letters to everyone who currently has a 401(k) or 457 loan. Employees MUST reach out to Prudential, now Empower, and follow the instructions in the letter. Empower is aware of our change to bi-weekly pay but you will need to remind them to calculate your new payment schedule for 24 times a year (twice per month). They will refigure your loan paperwork and send it to you for signature. You can call 866-627-5267, select option 2, for assistance.