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1. How do I enroll my device?

Please visit www.waynegov.com/mdm for instructions to enroll your device.

 Step 1 – Digitally sign the MDM agreement via the link.

Step 2 – Enroll your device into MDM via the link.

2. What is Mobile Device Management (MDM)?

Mobile device management (MDM) is a type of security software used by an IT department to monitor, manage and secure employees' mobile devices that are deployed across multiple mobile service providers and across multiple mobile operating systems being used in the organization.

3. What is "Bring Your Own Device" (BYOD)?

BYOD is the practice of allowing the employees of an organization to use their own tablets, smartphones, or other devices for work purposes.

4. What is the purpose of MDM?

The short answer is SECURITY! MDM keeps your business data protected and ensures your company retains control over confidential information. If a mobile device is lost or stolen, MDM can remotely lock and wipe all data. Remote locking and wiping capabilities enable companies to keep devices and data secure.

5. Can MDM track location?

Yes. MDM has the capability to locate lost or stolen devices. MDM is not leveraged for the purpose of tracking or verifying an employee’s physical location.

6. Is MDM enrollment required for all employees?

No. Only employees who have a County owned device or use their BYOD device for work purposes (i.e. email, network resources, etc.) need to enroll in MDM.

7. Does MDM have access to my text messages?

No. MDM does not access a devices text messages or call history.

8. Does MDM have access to my browsing history?

No. MDM cannot monitor your browsing history. Please view “Acceptable Use Policy”.

9. Can I enroll my “Jail-broken/Rooted” device with MDM?

No. Only Android and iOS devices configured from the manufactures can enroll in MDM.