When to Call 911

You should always call 9-1-1 during an emergency or a situation that requires immediate assistance from law enforcement, the Fire Department, or EMS. If you aren't sure if a situation is an emergency, call 9-1-1.

A few examples of emergencies are:

    • Any known serious medical or possibly serious medical problem 

    • Any type of fire, chemical spill or smoke seen or smelled within in building, home or other structure 

    • Any life-threatening situation 

    • Any situation where any kind of domestic violence or assault has taken place 

    • Any crime against a person in progress or that has already occurred 

    • Any type of accident with injuries 

    • Shooting 

    • Childbirth 

    • Seizures 

    • Any leaking tank or unknown substance seen leaking from vehicles, storage tanks, etc 

    • Falls from any height where there is obvious injury or the victim is unconscious 

    • Any time someone is trapped or hurt in any kind of farming, industrial and even home-related accident 

    • Road hazards, drunk or careless / aggressive drivers 

    • Any time you are in fear for your safety or the safety of others.

There are also times when it may not be appropriate to call 9-1-1. Some examples of this are:

    • To test your phone or the 9-1-1 system 

    • To ask for phone number information (4-1-1) or phone repairs (6-1-1) 

    • To find out about power outages, or school, road or other closings 

    • To find out if someone has been arrested or is in jail 

    • As a prank or a joke 

    • For sick or injured pets 

    • For the location of election / polling sites 

    • To complain about the service or prices in a restaurant or other business 

    • For directions to any location 

    • For tours of the 9-1-1 center or other public safety agencies.